Are all of these services and benefits free?

Yes – if you are registered on Mable as an independent support worker, you’ll gain access to all of these services and benefits for free.

Who pays for this service?

Mable covers all expenses involved with this service. There is no charge for using this service.

When accessing a counsellor, can I request to maintain that counsellor for future sessions?

Yes. You can keep – or change – your counsellor at any time.

Is there any added charge for speaking with a counsellor?

No. Any interaction you have while using this service is through the Mable Wellbeing Platform, which is separate from existing Mable services.

How many free counselling sessions do I receive?

You can receive six free sessions per issue, with unlimited issues available.

Will Mable know I’m using counselling via this service?

No. The counselling is externally provided, with Mable having no record of individuals accessing counselling. Your confidentiality is protected.

I’m already registered on Mable, how do I log in for this?

You can log in by using the credentials we have sent to your nominated email address in your Mable account. If you are yet to register as a support worker on Mable, you will receive your login details upon your application to join being confirmed. If you haven’t received the email – or if you have any questions regarding the Mable Wellbeing Platform – please contact us .

24/7 support and benefits with Mable Wellbeing Platform

Free confidential counselling, available 24/7
Hundreds of well-being resources
Exclusive offers
All included by joining Mable as an independent support worker

Get started

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Mable Wellbeing Platform

Support work is an incredibly rewarding career. However, at times it can be challenging and you may not know who to talk to for support.

The Mable Wellbeing Platform is a comprehensive support service for all support workers registered on our platform.

This service is free of charge for all registered support workers and is available 24/7.

There are three key Platform features available:

1-on-1 Counselling
Resources
Exclusive offers

1-on-1 Counselling

Our service offers 24/7 access to qualified counsellors for complimentary sessions via a phone or video call, where you can share in confidence any challenges you may be facing, including:

Mental Health
Physical Health
Professional
Personal
Family
Academic
Financial

Log into the Mable Wellbeing Platform

Wellbeing resources

Browse through hundreds of wellbeing articles, podcasts and videos covering a wide range of topics. From challenges at work, mindfulness, parenting, fitness and more.

Exclusive offers

Being an independent support worker on Mable also unlocks access to a range of exclusive discounts from top retailers across shopping, dining, lifestyle and entertainment.