Clients pay less Workers earn more
Our low operating costs mean more hours of support for clients and better earnings for independent support workers.
- No set rates, clients and independent support workers agree on their rates.
- Our platform tools allow you to take charge of your ongoing support needs.
- All support sessions booked and invoiced through Mable comes with support worker insurance.
Clients pay less on Mable
Clients on Mable pay less per hour than online-employed and traditional NDIS providers, on average.
Average hourly rates*
Mable benefits for clients
- Access a large and diverse range of independent support workers.
- Choose a support worker that’s right for you and when they support you.
- Find support workers verified by a member of our team, including qualifications, references, and NDIS Worker Screening Checks.
*Average rates shown. There are no set rates on Mable, agree directly with your support worker, within our $39 minimum hourly rate and the NDIS price cap (when applicable).
The Mable rate is based on an average weekday hourly agreed rate for personal care in disability support and aged home care support observed on the Mable platform from 1 July 2025 – 31 December 2025. It includes an agreed rate of $59/hour plus Mable’s Client Platform Fee of 7.95%, totalling $64.
The online-employed platform rate displayed is the hourly rate to consumers (including superannuation) of $69.09/hour for weekday shifts occurring between 6.00am and 8.00pm. The rate is taken from the current price guide on their website as at 25 September 2025.
The traditional provider rate is taken from the NDIS Pricing Arrangements and Price Limits, valid from 1 July 2025. The line item is: – Assistance with Self Care Activities- Standard – Weekday – Daytime, item number 01_011_0107_1_1 of $70.23.
Workers earn more on Mable
Workers on Mable earn more per hour than online-employed and traditional providers, on average.
Average hourly rates*
Mable benefits for workers
- Choose your clients, hours and rates within Mable's $39 min. hourly rate and NDIS price cap (if applicable).
- Receive insurance with all sessions invoiced through Mable.
- Manage and grow your support business with our tools and resources.
*Average rates shown. There are no set rates on Mable, agree directly with your support worker, within our $39 minimum hourly rate and the NDIS price cap (when applicable).
The Mable rate is based on an average weekday hourly agreed rate for personal care in disability support and aged home care support observed on the Mable platform from 1 July 2025 – 31 December 2025. It includes an agreed rate of $59/hour minus the 10% Support Engagement Fee, totalling $53.
The online-employed platform rate displayed is the hourly rate for support workers (including superannuation) rate of $47.68/hour for weekday shifts occurring between 6.00am and 8.00pm. The rate is taken from the current price guide on their website as at 25 September 2025.
The “traditional provider” rate is taken from the Social, Community, Home Care and Disability Services Industry Award (SCHADS) Award, Social and Community Services employee level 2 – pay point 1 of $48.42 (including superannuation), as of 1 July 2025.
How Mable's fees compare
Fees as a percentage of each hour of support:
- Worker and client agree on an hourly rate of support, “the agreed rate” – say $58
- Mable’s client platform fee is 7.95%, which equals $4.61 – so the client pays $62.61
- Mable’s support engagement fee is 10%, which equals $5.80 – so the worker takes home $52.20
- The total fee Mable receives equals $10.41, which is 16.6% of what the client pays.
*Average rates shown. There are no set rates on Mable, agree directly with your support worker, within our $39 minimum hourly rate and the NDIS price cap (when applicable).
The 31% online employed provider fee represents the difference between what the client pays and the support worker earns as a percentage per hour of support for disability support workers. The rate is taken from the current price guide on their website as at 25 September 2025.
The traditional provider fee is based upon a sample of traditional providers offering services in disability and aged care. The fee represents the amount the client pays and the support worker earns as a percentage per hour of support. Prices have been taken from their websites as at 25 September 2025.
Support rates on Mable
These are the average rates observed on the Mable platform for the period 1 July 2025 – 31 December 2025.
Example average hourly rates
Disclaimer: Average hourly rates displayed above are indicative. The rates are calculated based on the average rate per support provider for shifts/timesheets delivered by relevant support workers on Mable from 1 July 2025 – 31 December 2025. The average rate includes the applicable Mable fee at the time. Average rates can differ, depending on support category, location, and level of experience. The figures and comparisons on this page are necessarily general.
Arrangements between independent workers and people who require their services (including hourly rate and hours of work) facilitated through the Mable platform will be the subject of agreement between the relevant individuals. The rate does not take into account other factors, such as total hours of work available or training, qualifications or experience.
*The traditional provider fee is based upon an average of the following traditional provider fees; Anglicare, Uniting Care, Silver Chain WA, Life Without Barriers, Aruma and CultureConnex.
Mable's fees
A summary of Mable’s fee schedule, including the cost of support and all fees paid to Mable.
Cost of support
Percent of agreed rate: 90%
Added to or deducted from agreed rate: Deducted
Paid to: Support worker
Support engagement fee
Percent of agreed rate: 10%
Added to or deducted from agreed rate: Deducted
Paid to: Mable
Client platform fee
Percent of agreed rate: 7.95%
Added to or deducted from agreed rate: Added
Paid to: Mable
*The agreed rate is a reference rate only and the amount payable by the Client (or Client Manager) will be the cumulative amount of the Fees in the table above which will be higher than the agreed rate.