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We've made an update to your coordinator dashboard

Aged Care ProvidersNDIS Coordinators

Last updated

29 July 2025

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1 min read

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We recently updated your coordinator dashboard. As of July 2025, the way you use the Compliance section of your dashboard will change.

Why have we made this update?

The change from Support notes to Support sessions makes it easier to manage and review support-related information for your clients in one place, including:

  • Support hours
  • Payment details
  • Support notes
  • Health and wellbeing notes
  • Incident reports.

How to use Support sessions

  1. Log in to your coordinator dashboard
  2. Select Compliance
  3. Select Support sessions
  4. Use the Search bar at the top of the page to search for a client or worker
  5. Use the columns Client, Worker, Date, Hours, and Status to review key information about specific support sessions
  6. Use the filter options Start date, End date, and Status to filter results for the information most important to you
  7. Use the Sort by options to organise support sessions from newest to oldest
  8. Use the three dots on the right-hand side to view client details.

We’re continuously enhancing our Business Solutions platform to better serve our valued customers. Stay tuned for more updates in the coming months.

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